Terms of Use

Effective October 11, 2026

The HomeTendr app

The HomeTendr iOS app is licensed to you under Apple's standard End User License Agreement (EULA), which applies unless we've provided you with a separate license agreement. You can read the full text here:

Apple's Standard End User License Agreement

In plain language, that means:

  • You get a personal, non-transferable license to use the app on devices you own or control, for as long as you comply with Apple's and our terms.
  • Subscriptions are billed through the App Store, auto-renew at the plan's regular price unless cancelled at least 24 hours before the current period ends, and are managed entirely through your Apple ID account settings — we cannot issue refunds directly.
  • You're responsible for the content you add to your home (tasks, notes, photos, documents) and for keeping your account credentials secure.
  • Don't use the app for anything illegal, or in a way that could damage, disable, or impair it for other users.

Plan limits and fair use

Each plan includes limits on how many items, areas and members a home can have, as shown on our Pricing page and in the app. Where a plan is described as "unlimited", it means there is no plan limit — you will never be asked to upgrade to add more.

To keep the service fast and reliable for everyone, every home is nonetheless subject to technical ceilings that apply on all plans, including Max. The current ceilings per home are 200 items, 200 areas, 50 members, 1,000 open tasks and 10 active API keys. They are set well above normal household use, and reaching one is not a breach of these terms — the app simply won't let you add more of that kind until you remove or complete some. We may adjust these ceilings over time and will update this page when we do.

The AI assistant included with each plan has a monthly usage allowance that grows with the plan. Once a home has used its allowance for the month, the hosted assistant pauses until the next calendar month; the option to connect your own API key remains available at any time.

The external API included with the Max plan is rate-limited per home to 60 requests per minute and 5,000 requests per day (UTC). Requests beyond that are refused with a retry hint rather than failing silently, and reaching the limit is not a breach of these terms.

Connected apps (ChatGPT)

You can connect your account to the HomeTendr app in ChatGPT. When you do:

  • ChatGPT acts on your behalf, with your account and your role in each home you share. Changes it makes are yours, the same as changes made in the app, and appear in the home's activity log.
  • The home's owner and admins decide in the app what ChatGPT may do in that home — read it, add and change things, complete tasks, and delete. Adding, changing and completing need the Pro or Max plan for that home.
  • ChatGPT can misunderstand a request. Check what it did if it matters; most changes can be undone in the app, but anything ChatGPT deletes cannot be restored, which is why deleting is off unless an owner or admin turns it on.
  • Your conversation with ChatGPT is governed by OpenAI's terms, not ours, and we aren't responsible for how OpenAI provides or handles it.
  • Requests from ChatGPT are rate-limited per account to 60 per minute and 2,000 per day. Reaching the limit is not a breach of these terms.
  • You can disconnect at any time in the app under Settings → AI → ChatGPT or in ChatGPT. We may suspend a connection that is used to harm the service or other users.

This website

Separately from the app, by using this website you agree to the following basic terms:

  • The content on this site is provided for informational purposes and may be updated at any time without notice.
  • You won't attempt to disrupt, scrape at abusive volume, or gain unauthorized access to this site or its systems.
  • Information you submit through the contact form is used only to respond to your inquiry, per our Privacy Policy.

Changes

We may update these terms from time to time. Material changes will update the effective date above.

Contact us

Questions about these terms? Send us a message through the contact form on our Support page.